Pimples, dryness, and face masks, oh my! We know that it’s difficult to keep your skin happy, so we brought in the “Queen of Skin,” international facialist expert Abigail James, to answer six of the most common questions about skin issues.

Q: How can I reduce the redness in my skin?

A: Redness can be caused by over-exfoliation, heat and harsh products. Use gentle products with lukewarm water when you cleanse, and avoid exfoliating too often. AJ says: “Remove foaming agents from your routine and opt for a gentle cream cleanser instead.”

Q: What can I use to successfully treat dryness?

A: It’s important to ensure you are hydrated inside and out, so drink plenty of water and use an extra hydrating and nourishing moisturiser. AJ says: “Foods such as nuts, coconut, flax and oily fish are amazing for increasing internal healthy oils to help keep skin supple.”

Q: What’s the best product for keeping spots at bay?

A: Products containing salicylic acid are derived from aspirin, so will exfoliate and unclog pores, while fighting bacteria on the skin. AJ says: “LED light treatments, especially a combination of red and blue, are great at reducing inflammation and breakouts.”

Q: How can I reduce dark circles around my eyes?

A: Introduce an eye gel or cream with Vitamin C or hyaluronic acid. These brighten and boost, build collagen and plump the skin to reduce sunken under eyes. AJ says: “Place a cold compress under the eyes to constrict blood vessels. This also supports healthy blood and lymph flow.”

Q: What factor SPF should I use on my face?

A: Using a high factor SPF is essential. Daily use will help prevent dark spots, uneven pigmentation and creates a barrier from UVA and UVB rays. AJ says: “A mineral SPF 30 is just as effective as a chemical 50, but the amount of extra chemicals required to get to 50 is more than double.”

Q: How often should I do a face mask?

A: It depends on the strength. For simple clarifying masks, apply them once or twice a week after cleansing. AJ says: “Try a cleansing mask followed by a hydrating mask for an ‘at home’ facial. If you’re pushed for time, apply in advance of a shower to rinse off before you step out.”